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Terms and Conditions
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WARRANTY
OptoTest Corp. (“OptoTest”) warrants to the original purchaser (“BUYER”)
only, that the OptoTest fiber optic test equipment or OptoTest fiber optic components
purchased by BUYER is free from defects in material or workmanship. This warranty
expires two years from the date of shipment unless noted otherwise. If BUYER
discovers within the warranty period a defect in material or workmanship, BUYER
must promptly notify OptoTest in writing. During the warranty period, OptoTest
will, at its option, either repair or replace any product that proves to be defective.
These remedies are BUYER’s only remedies for breach of warranty.
To obtain information in order to exercise this warranty, write or call
your local OptoTest representative, or contact OptoTest headquarters.
You will be given assistance and return instructions. Send the goods,
transportation and brokerage fees prepaid and at the BUYER’s expense,
to the indicated service facility. Repairs or replacement will be made
and the goods returned (Carrier/Mode at OptoTest option), transportation
prepaid at OptoTest expense. Repaired products are warranted to be free
from defects in material or workmanship for the balance of the original
warranty period or at least ninety (90) days.
All third party supplied products or items (computers, peripherals, plug-in
cards, cabinets, etc.) as offered in the quotation will be covered only
by the original manufacturer’s warranty. Replacement or repair costs of such items no longer
covered under the original manufacturer’s warranty are the responsibility
of the BUYER. OptoTest DOES NOT WARRANT ANY THIRD PARTY SUPPLIED ITEM
OR PRODUCT.
OptoTest is not responsible for broken or damaged customer supplied components
or units when received in such condition or when damaged during production.
Only in the case of damage caused by the gross negligence of OptoTest
will OptoTest be responsible for damage to such components or units and
OptoTest’s liability
shall be limited at its option to either repair or replacement of the damaged
item. In no event shall OptoTest’s liability for repairing or replacing
the broken or damaged customer supplied items exceed the consideration
received by OptoTest under the applicable contract.
LIMITATION: The warranty contained herein does not apply to defects resulting
from unauthorized modifications or misuse of any product or part thereof. The
optical interfaces are fragile and require proper use and handling. The warranty
is void if the optical interfaces are damaged or broken or if anyone except trained
OptoTest personnel opens, services or calibrates the instrument. For connector,
components and optical interfaces the warranty does not apply to normal wear
and tear. With regard to instruments and related equipment the warranty does
not apply to fuses, batteries, or damage from battery leakage. The warranty contained
herein is in lieu of all other warranties, expressed or implied, including any
implied warranty of merchantability or fitness for a particular use. In no event
will OptoTest be liable for any indirect, special, incidental or consequential
damage based on breach of warranty, breach of contract, negligence, strict tort
or any other legal theory.
PAYMENT TERMS
All payments are based on a term of Net 30 days on established or newly approved
accounts. Payment by COD and major credit card are also accepted without any
surcharge. All shipping and insurance costs will be added to the amount of the
invoice. All payments not received when due shall be subject to a processing
fee of $50 and an additional charge of one and one half percent (1.5%) per month
(annual rate 19.25%) of the unpaid amount or the maximum rate permitted by law,
which is less, until the date of payment. OptoTest Reserves the right to charge
a processing fee of $50 for invoices that require multiple transactions to complete
payment.
ORDER CANCELLATION
OptoTest ERRORS: Any item returned as a result of OptoTest error can be returned
for full credit within thirty (30) days of receipt. Returned items must be unused
and unopened and are subject to inspection. OptoTest pays freight on any item
properly returned as a result of OptoTest error.
CATALOG ITEMS: Any order canceled before shipment by the BUYER will be subject
to a 15% cancellation. For items that have already shipped to the BUYER, OptoTest
will accept returns up to 30 days from the original ship date, and OptoTest will
charge a 25% restocking fee. Items returned must be unused and unopened and are
subject to receiving inspection by OptoTest before the maximum credit amount
will be authorized. BUYER pays freight on any item returned as a result of a
canceled order.
NON-CATALOG OR MADE-TO-ORDER ITEMS: Unless cancelled within twenty four (24)
hours of order placement, the order cannot be cancelled or returned for credit.
QUOTES
Unless noted otherwise all quotes prepared by OptoTest are valid for 30 days.
RETURN OF MATERIAL
The return of any items or material to OptoTest Corp., for whatever reason,
cannot be made unless a Return Material Authorization (RMA) number has
been assigned by our Customer Service department (call or e-mail sales@optotest.com
to obtain an RMA number and shipping instructions). At that time, a return
procedure will be provided. Any return without a proper RMA number will
be automatically returned at the sender’s cost.
PACKAGING
OptoTest provides packaging and all necessary packaging materials as a service
to our customers. OptoTest does not; however, guarantee the packaging and OptoTest
does not guarantee arrival of the shipment or bear any risk of loss or damage
to a product during shipment if the product is shipped FCA Newbury Park, CA
GENERAL INFORMATION
MINIMUM ORDER: per quote
GOODS: Diversion contrary to US Law is prohibited CURRENCIES: U.S. Dollars
DUTIES: Not included in destinations outside USA
TRANSPORTATION: Prices do not include these costs TAXES: Prices do not include
taxes
INSURANCE: Prices do not include these costs
REMIT TO ADDRESS
Wire transfers:
OptoTest Corp., c/o City National Bank
502 North Las Posas Road, Camarillo, CA 93012
Please reference Account #041938633 and Routing #122 016 066
SWIFT code CINAUS6L.
Check payments: OptoTest Corp. 4650 Calle Quetzal, Camarillo, CA 93012
These Terms and Conditions are the binding contract between the
purchaser and OptoTest with submittal of the purchase order. These Terms
and Conditions supersede BUYER standard terms and conditions unless agreed
upon otherwise in writing and as an amendment to the purchase order.
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